FAIRMONT
Company DescriptionWhy work for Accor?We are far more than a worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https:
//careers.
accor.
com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob DescriptionReporting to the General Manager with a dotted line to the Director of Sales & Marketing, the Director of Revenue Management (DORM) is responsible for leading the hotel RevPro team in determining strategic vision for the resorts.
The DORM establishes goals and implements tactical efforts, with the goal of promoting revenue growth generation among key customer segments and revenue centers, and supporting the hotel's brand positioning and image.
The role is responsible for data quality and analysis, providing gathered intelligence, and recommending revenue and e-commerce strategies to the RevPro team, as well as other corporate and ownership entities.
In addition, the role ensures that inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel, while assisting all stakeholders in maximizing profit.
Actively participates in ownership conversations and presentationsLeads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, F&B, Spas, and other revenue streamsEffectively communicates a compelling Total Hotel Profit Optimization vision to all relevant property leaders, fosters Revenue Management Culture within the revenue generating departments of the hotel and teaches RM concepts within the hotelThe position would have oversight and input into Revenue Management strategies regarding Front Office & Reservation upsell programs, Resort Pass utilization at the main pool and within the Spa, Spa/Event/Venue yield management and analyticsLeverage Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profitsCreates short- and long-term forecasts, that yield the best decisions on pricing and yielding tacticsMonitors relevant economic, market, and competitive set indicators to derive insight-led profit generation strategiesChairs and prepares materials for the weekly Revenue Management Meetings, following Brand guidelinesPrepares material and presents Revenue Management Plans and Revenue Management Results to asset management, ownership and senior leadership teamMaximizes room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate thereinOptimizes pricing, promotions, and availability strategies through definition and management of all rates, rate levels, stay restrictions and other tactics, which are congruent with demand factors to target the most profitable customer segments to maximize profitsDirects and manages all channel distribution strategies.
Manages relationship with OTA/CTO partners, keeping up-to-date on each partner's distribution options and extranet maintenance to ensure optimal display of the hotel.
Evaluates extranet enhancements and new business opportunities related to booking channelsCollaborate with Marketing team to execute, measure, evaluate and improve digital marketing efforts, to support the hotel strategic marketing plans working within the established budgetsOptimizes opportunities to drive incremental revenues through upsell programs in all booking channelsSystem owner for RMS, CRS (ORS and TARS), Rate shopping system, TravelCLICK products and hotel specific platforms.
Responsible for data quality and system hygiene, following Accor standards, recommendations and proceduresOversees content management in all electronic channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completedOversees relationship with GRC and Distribution services teamsSupports on-property Reservations Managers to achieve resorts' KPIs and revenue goalsMaintains relationships with local market competitors to keep informed of trends and newsMotivate, lead, coach and manage all aspects of team members' performance towards achieving exceptional guest service and employee satisfaction resultsParticipates in the annual budget process and produces long term projections, as requiredQualificationsTo perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodation may be made to enable individuals with disabilities to perform the
Essential Functions:
Previous Director Revenue Management experience required (or similar role)Bachelor degree in Hotel Management, Accounting, Finance, or Mathematic preferred Strong communication skills, both verbal and written Dynamic can-do attitude Possessing the trait of being organized and multi-tasking Strong analytical skills and attention to detail Presents a professional and polished appearance Deal effectively with guests and other team members Experience with Ideas G3 RMS, Opera Cloud PMS, Passkey, Delphi or Opera Sales and Catering preferred Ability to complete work within given deadlines Maintain confidentiality of proprietary information and protect company assetsPrevious Reservations' experience highly preferred This position can be Hybrid role working both on property and from home.
Salary Range for positions is $101,520 to $135,400Additional InformationFairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country.
As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others.
Visa Requirements:
Applicants must be able to provide proof that they are legally able to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
About the Company:
FAIRMONT.
Estimated Salary: $20 to $28 per hour based on qualifications.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https:
//careers.
accor.
com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob DescriptionReporting to the General Manager with a dotted line to the Director of Sales & Marketing, the Director of Revenue Management (DORM) is responsible for leading the hotel RevPro team in determining strategic vision for the resorts.
The DORM establishes goals and implements tactical efforts, with the goal of promoting revenue growth generation among key customer segments and revenue centers, and supporting the hotel's brand positioning and image.
The role is responsible for data quality and analysis, providing gathered intelligence, and recommending revenue and e-commerce strategies to the RevPro team, as well as other corporate and ownership entities.
In addition, the role ensures that inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel, while assisting all stakeholders in maximizing profit.
Actively participates in ownership conversations and presentationsLeads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, F&B, Spas, and other revenue streamsEffectively communicates a compelling Total Hotel Profit Optimization vision to all relevant property leaders, fosters Revenue Management Culture within the revenue generating departments of the hotel and teaches RM concepts within the hotelThe position would have oversight and input into Revenue Management strategies regarding Front Office & Reservation upsell programs, Resort Pass utilization at the main pool and within the Spa, Spa/Event/Venue yield management and analyticsLeverage Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profitsCreates short- and long-term forecasts, that yield the best decisions on pricing and yielding tacticsMonitors relevant economic, market, and competitive set indicators to derive insight-led profit generation strategiesChairs and prepares materials for the weekly Revenue Management Meetings, following Brand guidelinesPrepares material and presents Revenue Management Plans and Revenue Management Results to asset management, ownership and senior leadership teamMaximizes room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate thereinOptimizes pricing, promotions, and availability strategies through definition and management of all rates, rate levels, stay restrictions and other tactics, which are congruent with demand factors to target the most profitable customer segments to maximize profitsDirects and manages all channel distribution strategies.
Manages relationship with OTA/CTO partners, keeping up-to-date on each partner's distribution options and extranet maintenance to ensure optimal display of the hotel.
Evaluates extranet enhancements and new business opportunities related to booking channelsCollaborate with Marketing team to execute, measure, evaluate and improve digital marketing efforts, to support the hotel strategic marketing plans working within the established budgetsOptimizes opportunities to drive incremental revenues through upsell programs in all booking channelsSystem owner for RMS, CRS (ORS and TARS), Rate shopping system, TravelCLICK products and hotel specific platforms.
Responsible for data quality and system hygiene, following Accor standards, recommendations and proceduresOversees content management in all electronic channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completedOversees relationship with GRC and Distribution services teamsSupports on-property Reservations Managers to achieve resorts' KPIs and revenue goalsMaintains relationships with local market competitors to keep informed of trends and newsMotivate, lead, coach and manage all aspects of team members' performance towards achieving exceptional guest service and employee satisfaction resultsParticipates in the annual budget process and produces long term projections, as requiredQualificationsTo perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodation may be made to enable individuals with disabilities to perform the
Essential Functions:
Previous Director Revenue Management experience required (or similar role)Bachelor degree in Hotel Management, Accounting, Finance, or Mathematic preferred Strong communication skills, both verbal and written Dynamic can-do attitude Possessing the trait of being organized and multi-tasking Strong analytical skills and attention to detail Presents a professional and polished appearance Deal effectively with guests and other team members Experience with Ideas G3 RMS, Opera Cloud PMS, Passkey, Delphi or Opera Sales and Catering preferred Ability to complete work within given deadlines Maintain confidentiality of proprietary information and protect company assetsPrevious Reservations' experience highly preferred This position can be Hybrid role working both on property and from home.
Salary Range for positions is $101,520 to $135,400Additional InformationFairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country.
As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others.
Visa Requirements:
Applicants must be able to provide proof that they are legally able to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
About the Company:
FAIRMONT.
Estimated Salary: $20 to $28 per hour based on qualifications.
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